• The failure diagnostics will be accomplished free of cost in our studio
• The diagnostics comprehend a quotation
• If it doesn't get down to a repair, which only you decide, you only pay the shippment back to you. (DHL, insured: within FRG: 5,90 EUR; abroad within europe: 10,90 EUR)

• In terms of damages caused by water or other liquids gratis preliminary diagnostics is not possible because immediate need for action is required. Please view thereto: Elimination of a damage by water
  

How get the diagnostics

That's how you get the diagnostics:
- You simply order the offer here online
- You choose above: description of defect, device
- During the accomplishment of the order you'll find a text box under the payment methods in which you can enter a message
- You'll receive an order confirmation via e-mail including all important informations

If you don't know to which generation or class your iPod belongs to:
Here you identify your iPod

Please notice: Please don't pay the shipping costs in advance